A Pain-Free Knowledge Base
Our focus: your customers success

Customer Support teams enjoy how fast and easy it is to update their knowledge base. Users enjoy how fast and easy it is to find answers.

 

Fast Knowledge Base

Easy to browse

Typo-tolerant instant search
Clean user interface
Mobile and tablet ready

Knowledge base frontend
Have a look at Wishpond Support 

User-Friendly Editor

No bullshit, it just works!

Copy-pasted images
Auto-saved as you type new!
Multilingual articles new!

Help Center Tool - the WYSIWYG editor
Proudly powered by Froala Editor 

Update Screenshots

Tag & Replace

Update any screenshot on-the-fly
Tag outdated screenshots
Copy and paste screenshot URL

Easily manage your knowledge base's images
All images hosted on Amazon CloudFront 

Analytics

Search Queries & Feedbacks

Search queries
Pageviews
Feedbacks

Analytics and search queries
Superpowered by Mixpanel 

Track Customers

How are they browsing?

Who is reading
When were they reading
Tag your VIP customers

Who is browsing your knowledge base?

Customization

Your designer Helpman

Your logo and favicon
Customize all HTML and CSS
Translate your theme new!

Powerful HTML/CSS editor for your knowledge base
Superpowered by Liquid markup 

Settings

An awesome toolbox

Use your own domain with a subdomain
… or even domain.com/support
Protect with a password new!

Settings for your Help Center
Payments processed by Stripe 

 

SEO, anyone?

Search-engine friendly

  • Manage 301 redirect rules
  • Edit meta titles/descriptions
  • Edit URL slugs
  • Serve your knowledge base from a subdirectory instead of a subdomain
  • Self-managed canonical URLs
  • Robots will love your fast and responsive knowledge base!

Aloha, Helpman!

Manage multiple languages

  • Translate categories and articles
  • Translate your theme
  • Fallback to default language

 

Sign up now

No credit card required. Cancel anytime.

Join happy folks at Prospect.io, Proposify, Wishpond and Punchpass.

Do you already have a knowledge base? Let us know when you're in. We can probably import all your articles for you.

Michaelhulet